Friends and family

Wallops Wood holiday cottages make the perfect get together for families.

Gathering your family together for a holiday or special occasion, or having a get together with friends from far and wide, the eight individual Wallops Wood Cottages provide excellent accommodation.

  • We are happy to make group bookings for more than one cottage under a single booking reference
  • The oak tables can be extended to sit a larger number of guests.
  • Bringing children? We can provide baby monitors to enable you to put children to bed in one cottage and have an adult dinner in another one
  • Pre-select children's equipment from the list of available items to reduce the amount you need to bring with you
  • We offer ready-made country-style meals, home made by our farm kitchen! Just ask upon booking!
  • Dogs welcome - up to two per cottage!

Frequently Asked Questions (FAQs)

Covid-19 Preparing to Re-Open Safely

We have prepared a Covid-19 charter for your to read through.

Click HERE 

We are extremely proud of our National Awards and our housekeeping team is second to none. We are often praised for our cleaning and level of service, so please do visit our page where you will find all the information.

If you need to speak to someone and discuss anything please feel free toc all us at any time on 01489-878888 - please bear with us whilst we try to cope with very high levels of enquiries at the moment! 

You can also email us on [email protected] 

What's your contact details?

You can contact us in a number of ways. We are open Monday to Friday 9-5pm.  

Our contact details are here on our website.

Our telephone number is 01489-878888

Our email address is [email protected]

Our Facebook page where you can send us a message is https://www.facebook.com/WallopsWoodCottages/ 

 

 

How can I book a property?

You are reading this text so therefore you are most likely on the website already! The easiest way to book is online with our booking engine.

After you have looked at the CHECK AVAILABILITY button on the top of each page of our website for each of our cottages, check out our cottages on the Cottages page. We have eight cottages, each is different, sleeps form 4 people to 8 people and some are also accessible. 

Once you have made your selection ad chosen the best cottage for your holiday, click on the red button BOOK NOW also on the top of each page of our website.

The red boxes signify booked and not available, the green boxes signify available to book, the yellow and green sliced boxes signify midweek availability and the green and red sliced boxes signify changeover day.

Choose the property you are interested in and the booking engine will take you through different stages including taking your deposit.

Or you can also call us on 01489-878888 and speak to our bookings team for any special request or alternative booking dates. You can also email us on [email protected] and our bookings team will be able to help you.

What are the change over days?

Our change over days or start days are Mondays and Fridays. However you may enjoy a midweek break too, just check your availability grid.

The green boxes signify available dates, with blue and the yellow bars indicating arrival days.

Can I start my holiday on a different day than shown on the website?

Yes, you may be able to book an alternative day, just call our bookings team on 01489-878888 and tell us which property you are interested in booking, the date, for how many people and how long for, we will do our best to accommodate you. 

What time is check in and check out?

Check in time is from 4pm onwards and check out time is before 9am on the day you leave.

We need to be strict with these timelines as we have a small housekeeping team and all cottages are cleaned to the highest standard. We cannot have guests on site before arrival time because there are trolleys and cleaning equipment on the site. Also all wooden floors might still be wet and cannot be walked on. Therefore we need to ensure that our health and safety procedure is adhered to. 

Do I have to pay a deposit?

Yes – we ask for 30% deposit to secure your booking. If you are arriving at Wallops Wood Cottages within 8 weeks, the full amount will need to be paid. If your arrival is in more than 8 weeks, we ask for a 30% deposit and the balance to be paid 8 weeks prior to arrival.

We also ask for a refundable breakages charge of £250.00 per cottage. This is payable with the balance. 

Please do consult our Terms and Conditions for more details. 

What is the refundable breakages charge?

We ask for £250.00 refundable breakages charge per cottage that is booked. This is payable with the balance payment prior to your arrival.

This is to cover any breakages during your stay. If you break a few glasses or a plate, we would not look to recover the cost of this, after all, accidents do happen! 

Housekeeping will report back to us after you have left with any damages or missing items and we will deduct this from your charge. The breakages charge will be refunded within 7 days after your stay.

We will of course always email you first with the information.

What if I cancel?

Cancellations must be immediately notified to us by phone and confirmed in writing or by email.

Cancellations must be for the whole property booked. If multiple cottages have been booked, it is possible to cancel a cottage/some cottages and for other members of the party to stay in the remaining booked cottage/s.

The treatment of a cancellation will depend on a) the date the booking was made, and b) when the cancellation is made. Please do read our Terms and Conditions for more details.

Covid-related Local and National Lockdowns or Travel Restrictions:
We guarantee a full refund of monies paid in the event of
(1) a National Lockdown and/or
(2) the government placing the address given on the booking form into a Tier with a Do Not Travel
restriction.

Our refund guarantee does NOT cover guests for
(1) falling ill with Covid (or any other illness),
(2) a requirement to self-isolate or quarantine, or
(3) a Track & Trace alert preventing travel.

Those situations can all be covered by taking out suitable travel insurance. We emphasise that guests should obtain their own travel insurance (we regret that we are unable to recommend specific companies and policies).

Other cancellations:
Guests wishing to cancel will receive refunds on the following scale:
100% refund if cancelled up to and including 7 days prior to arrival;
50% if cancelled between 6 days and up to and including 3 days prior to arrival;
0% if cancelled between 2 days and up to and including arrival date.

As soon as we are informed in writing by email of a cancellation, we will make the dates available for
rebooking on our website.

For cancellations from 6 days and up to and including arrival date: if we are successful in re-letting, we
may be able to refund in full, less any discount we have had to make for the new booking. It may not be
possible to resell all the dates for the price previously paid by the cancelling guest, particularly if we have
had to discount.

If eligible for a refund payment, reimbursement will be made to the lead guest on the scheduled check-out date of the original booking, to the card or nominated bank account used for payment.

 

What about booking Insurance?

Our refund guarantee does NOT cover guests for
(1) falling ill with Covid (or any other illness),
(2) a requirement to self-isolate or quarantine, or
(3) a Track & Trace alert preventing travel.

Those situations can all be covered by taking out suitable travel insurance and we strongly recommend that guests secure holiday insurance to cover their booking.

Please do consult our Terms and Conditions for more details.

We regret we cannot offer booking insurance and financial regulations preclude us from recommending any particular company or policy.

Can I bring my dog on holiday?

Yes, you can bring your dog on holiday! We won the BEST Dog Friendly Business of the year in 2018 from Visit England, a very prestigious award! 

We welcome 2 dogs per cottage. We do not accept more than 2 dogs per cottage as we want to ensure that other guests at Wallops Wood Cottages can also enjoy a peaceful holiday. With eight cottages sleeping 54 people, we want to ensure that everyone from 2 legged owners to 4 legged pooches have a safe, happy and fun holiday.

We deep clean all cottages which have dogs after their departure at 9am on changeover days. Therefore cannot accept more than two dogs per cottage, it would be impossible to clean the cottages in time for the next arrivals at 4pm! 

We charge £25.00 per dog for the extra cleaning we need to do to ensure that our cottages are spotless for the next guests.

Please do check our Dog Rules for more details.

Does my dogs get a welcome pack?

Yes! We offer a fantastic Welcome Pack which includes a comfy bed, water and food bowls, a dog towel to use after the dog has enjoyed our thermostatically controlled shower (in the car park) after a lovely walk, sofa throws to ensure they keep our lovely sofas nice and clean for the next guests, complimentary treats and a fantastic tug toy! There are also laminated dog walks (or downloadable from our website HERE ) for you all to enjoy with pub stops along the way and a few books and an OS map too! We also provide a torch in case Fido the dog needs to go for a midnight toilet break!

Do you have enclosed gardens for the safety of my children and pets?

Yes we do! Each cottage has a fenced off garden or courtyard that is safe for children and pets alike. 

For pets we also offer a collar tag in case your dog jumps the fence (about 70cms high). We also have a large meadow that everyone can enjoy to play, walk and for picnics. 

Children and dogs must not be left unsupervised and alone on the meadow. 

What if I need specialist accessible equipment?

Wallops Wood Cottages are rated M3a by Visit England's National Accessible Scheme.

We have a large list of complimentary equipment to borrow during your stay which can be reserved on a first-come first-served basis. To avoid disappointment, please book any equipment you'd like to borrow as soon as you can prior to your stay.

Call us on 01489-878888 and speak to our friendly bookings team to reserve equipment. 

If you require profiling beds, hoists and more specialist equipment we suggest you organise this with Solent Mobility, a local company that we find is very well organised with quality equipment. You can call them on 02392-395822 They know us well and will deliver your items prior to your stay. We will ensure the equipment is in your cottage ready to use.

Can I bring children on holiday?

We specialize in offering family holidays and have a huge list of equipment to borrow during your stay which includes toys and books. You can check out our equipment list HERE

Infants are welcome and we offer a little welcome pack for them too! A nappy, a towel, a ducky and a Mr Men booklet. Please bring your own bedding if you are borrowing a cot from us.

And there's a well-stocked games room with lots of toys, a pool table, table tennis and air hockey - so something for everyone! (Please note that we sometimes host yoga and wellness retreats at Wallops Wood when the games room will be closed).

Can I bring an extra person on our booked holiday?

If the extra person exceeds the maximum occupancy for the cottage, it may be possible to put in an additional bed for you but please always call us first to check.

Not all cottages can accommodate an additional bed and there are a limited number of beds available.

The fee for an extra bed is £50.00.

What's on around our area?

We have so much going on around the Meon Valley, Winchester, Southampton and Portsmouth! We share events around Hampshire for you to enjoy and visit whilst holidaying with us at Wallops Wood Cottages.

We are keen to showcase Hampshire and it's amazing culture, art, music, food and wine events with everyone. Although we are in the countryside in the heart of the South Downs National Park, we are only 30 mins from Portsmouth, Winchester, Petersfield and Southampton. 

We share as much as we can on our Facebook, Instagram and Twitter pages. Follow our hashtag #Whatsonatwallopswood to track what's going on in the area.

Our Local Area web page lists the attractions and sights that you can visit whilst staying at Wallops Wood. And many other things to do from walking tours to racing, to watersports, visiting local towns, golf, family activities to cycling, dining in award winning restaurants and much more. 

What's in in Hampshire is also a great resource for your to check out, they showcase activities and events on a monthly basis and you can then filter by date too! 

Visit Winchester, our local Tourist Information Centre, is constantly updated with local events and what's on, so a perfect place to visit before you arrive on whilst you are here. 

If you need further information please call us on 01489-878888 or email [email protected] .

Can I go walking around Wallops Wood Cottages?

Yes you absolutely can! We are really lucky to live and work in this beautiful area of the South Downs National Park.

We have prepared seven walking tours for our guests, laminated sheets of the walks are in the guest information folder in your cottage, and also as a downloadable PDF from our website. o download the walking routes click HERE.

The walking tours last from 30 minutes to 2 hours and we have noted several pub stops along the way. Everyone needs refreshments after a bit of exercise!

Here are some award winning pubs you might enjoy visiting, all of them welcome dogs.

The Shoe Inn Pub in Exton: in spring and summer you can sit by the river Meon

The Baker's Arms in Droxford: a great village with fab Sunday meals for the whole family

The White Lion Pub in Soberton: a traditional 17th century pub with locally sourced food

The Bucks Head in Meonstoke: in picturesque surroundings with local food and great walking all around

We are keen to share our beautiful Meon Valley and all it has to offer. Walkers enjoy the hedges teeming with wildlife, the mad pheasants chasing hens, cows munching greedily on grass and sheep making an appearance in our lanes.

The chalk grassland (the European equivalent of a tropical rainforest) encourages a huge number of butterflies in the Spring and Summer - 60% of the UK's butterfly species can be found in the chalk grassland habitats of the South Downs National Park!

The flora is also rather magnificent here. It can have up to 45 different species of flowering plants and mosses per square metre and we have some rather special orchids growing here too!

When is the pool open?

The indoor heated pool complex is open from 8am to 8pm every day.

The black fob in your cottage allows entry into the complex. Press against the black plate on the door, and after the beep you can enter. Please remember to keep the fob with you as it will be needed to exit the complex. 

The complex is underfloor heated throughout with showers, an accessible changing room and bathroom, a parent changing room with shower and a separate toilet. And there are lockers so that you can easily change into your swimming costume and put things away.

The pool is level decked and heated to 30-31 degrees Celsius. There's an accessible hoist for disabled guests with choice of sling- or moulded seat. More information HERE.

It will be closed for a couple of hours at a time for cleaning during your stay.

What do I need to bring for my self catering holiday?

We hope we have thought of most things! 

Check out our list of items that are provided HERE - it includes hair dryers in every bedroom and 6 coat hangers in each wardrobe.

The bathrooms include Hand Wash, a Shower Gel/Shampoo and a Room Deodoriser. These were made by perfumer Debbie at New Forest Aromatics, and most of the natural ingredients are sourced from the New Forest in Hampshire.

Please don't remove these bottles from your cottage  - you can buy new ones from our onsite shop.

Do you provide hair dryers?

Yes! All bedrooms have a hair dryer ready for you.

Can our friends come and use the pool?

We regret we cannot allow people who are not staying with us to use the pool. It's for the enjoyment of the guests staying with us.

If you have further questions or are unsure about anything, please call us to check on 01489-878888 

Are you on social media?

We do like to get social! You can find us on FacebookInstagramTwitter, Pinterest and YouTube 

See what's going on at Wallops Wood Cottages on these accounts and follow our hashtag #whatsonatwallopswood to find out what's happening during your stay here. 

Do you have Trip Advisor reviews?

Yes, we have many Trip Advisor reviews of guests who have stayed in our cottages.

Why not check them out HERE?!

Are you on Google maps?

Yes, Wallops Wood Cottages is on Google maps! 

Just checkout our listing on Google HERE - you can see where we are, our Google reviews, our opening hours and much more.

We and our guests post lots of photos on Google so you can see what's happening. 

Are you on Bookings.com?

We no longer list on any online travel agent sites. The only way to book is direct with us - take a look at our availability page HERE. Or call our friendly Bookings Team on 01489-878888.

What cleaning products do you use? Are they Eco products?

We are really keen on doing as much as we can to ensure our beautiful countryside is protected. Our Green Ethos!

We are in the South Downs National Park, a park of great natural beauty with stunning flora and fauna, we want to ensure we look after it.

Our housekeeping team uses the following products to clean all the cottages, the swimming pool complex and the event room/ games room. 

We use Ecover products and natural vinegar which works really well for us and as we have a borehole, we are keen that no nasties get into the aquifer our bore hole feeds from.

Ecover All Purpose Cleaner for walls, cupboards

Ecover Floor Soap for our wooden floors

Ecover Toilet Cleaner for all toilets

Ecover Multi-action Spray for general cleaning 

Ecover Bathroom Cleaner for all our bathrooms and toilets

Ecover Rinse Aid for the dishwashers

Ecover Limescale Remover when required

Ecover Washing up Liquid in all kitchens

Distilled Vinegar for windows, glass and to descale

Beeswax Polish for our wooden chairs, tables and skirting boards as well as doors and wardrobes.

To see more information on our Green Policy, please check it out HERE

How sustainable are you?

Sustainability is really important to us. We are based in the South Downs National Park, where fauna and flora is protected and we aim to do more every year.

Live Green on Holiday! Our Green Ethos at Wallops Wood Cottages

We were the recipient of a Silver Award, we were assessed only 1 month after opening! So we have done so much more now - we will be re-assessed in March 2020, where we will be hoping for a Gold Award this year!

We have done so much more than a few years ago, here are some of the new green facilities and things we have set up:

  • new photo voltaic panels on the North roof of the cottages
  • bore hole with UV treatment
  • rainwater is re-fed into the local aquifer to then feed our bore hole
  • we do no use chlorine to clean our swimming pool
  • all our products are Ecover or natural vinegar
  • we re-use all old towels, cut them into cleaning rags
  • we hand over all clothes to St John's Ambulance and the Heart Foundation
  • we re-cycle all materials as much as we cna on the farm estate
  • the new guest shop is using excess timber from the games room /event room for shelving
  • we buy toiletries form New Forest aromatics - a local natural toiletry provider
  • our welcome basket includes local artisan food and drinks
  • we recycle all cleaning brushes, scourers, cloths after each guest has been to re-use on the estate and to be used by the landscape team
  • we offer vegan frozen meals forma  supplier on the estate, called Mitch's Kitchen who uses biodegradable packaging, all ingredients are sourced locally
  • we offer walking tours for all our guests, form 30 mins to several hours, for anyone to enjoy a healthy walk in the fresh air with a pit stop at local pubs
  • we share local sights, food and drinks providers
  • we use low energy and ED lighting throughout the complex
  • double glazing throughout
  • insulation is above norms and 4x above norms in the games/event room
  • the heating s provided with our bio mass boiler fed form chips harvest and sustainably managed in our own forest which is less than a mile from our cottages
  • we recycle all Nespresso capsules, hand them over to Nespresso when they deliver a new order. The spent coffee ground us re-used for soil conditioning and the aluminium is recycled to make bicycle frames.
  • We are in the process of installed an electric car charger on site, this will be operational form the nee of February 2020.

Check out our Green Policy HERE 

Do you have a games room?

Yes we do! With so many toys for all age groups including a Ping Pong table, Football table, Air Hockey table, Pool table, Brio train set, Wendy House, make believe shop and kitchen, and lots more.

Open every day from 9am to 7pm, our games room is for everyone to enjoy and is perfect for rainy days!

Please no dogs, food or drinks in the game room, thank you.

Check out our games room page HERE.

Do you have a sauna?

Yes but unfortunately, due to COVID-19, it remains closed for the forseeable future.