Information about COVID for your stay at Wallops Wood
The view across our meadow towards the surrounding countryside
Swimming Pool, Sauna and Steam Room
Guests are entitled to one bookable daily swim session of 45 minutes, per cottage. Sign up for your preferred time on the timetable in the pool lobby. Guests from only one cottage are permitted in the pool complex at any time.
The sauna and steam room are open and available to use during the bookable daily swim sessions.
Children and families have been enjoying the games and toys available, which is delightful to see. There's something for everyone from baby gyms to a full-sized pool table, ping pong and even air hockey!
Arrival and Departure Times
Our housekeepers need time to do a meticulous job and for this reason we'd like to remind guests that earlier check-in times are unlikely. Check-in is from 4pm, and for the foreseeable future, check-out is by 9am on departure day. Thank you for your continued support.
We were awarded the We're Good To Go industry standard by VisitEngland, and the AA Covid Confident accreditation for our COVID-19 cleaning protocols.
And we're very proud to have won National Self Catering Accommodation of the Year Silver Award! You’re in good hands at Wallops Wood.
We continue to supply accessible equipment and items are thoroughly cleaned and disinfected before placement into the cottage.
Children’s equipment available includes:
- Bed guard
- Baby monitor
- Avent electric sterilizer
- Microwaveable steam sterilizers
- Baby welcome packs
Between use, we disinfect all items with virucidal spray products rated to EN14476 or EN14675 Log 5.
Dogs are welcome (a welcome pack and bedding is included). Items are disinfected between use with virucidal spray.
Flexible cancellation policy
Cancellation must be immediately notified to us by phone on 01489-878888 and then confirmed in writing by email at firstname.lastname@example.org. If your cancellation is eligible for a refund, it will be made on the departure date of your original booking.
Check the Terms and Conditions document we sent with your invoice. Our current Terms & Conditions.
We highly recommend that guests should obtain their own travel insurance (we regret that we are unable to recommend specific companies and policies).
What to do if you become unwell with COVID-19 symptoms
We adhere to government guidance on reporting and managing potential infection cases.
You must advise Wallops Wood Cottages by telephone and return home to self-isolate if you (or a member of your party) arrives with COVID symptoms or develops symptoms during your stay.
- Staff experiencing similar symptoms will go home to self-isolate for 5 days.
- Sufferers should not go to a GP surgery, pharmacy or hospital.
- If symptoms worsen, NHS 111 should be called, or their website visited: 111.nhs.uk.
- In case of acute breathing difficulties, 999 should be called.
Once a property is vacated post infection, appropriate cleaning procedures will be followed.